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Technical Product Owner

Date Posted: 7/15/2021

Job #1585971
Cincinnati, Ohio

Lucas Group has partnered with a growing SaaS company on their search for a Technical Product Owner with Cloud/Digital transformation experience.

Scope of Responsibilities:

  • Drive process improvements for service management, service catalog, large-scale business technology projects and objectives, supporting change management and Business Technology goals.
  • Assist in translation of technical project and product strategy into actionable roadmap objectives containing well-defined and prioritized user stories
  • Optimize and continuously improve operational cost models and vendor management with senior leadership stakeholders
  • Act as a technical liaison with application development, IT/Ops/Security, leadership and key product stakeholders throughout project lifecycles with a data-driven metric approach
  • Awareness to key performance indicators ensuring technical milestones and objectives are aligned with release coordination and PMO creating acceptance criteria using meaningful metrics, KPIs, quantifiable business outcomes.
  • Assess value, develop cases, and prioritize stories, epics and themes are aligned to ensure work focuses on those with maximum value that are aligned with business stakeholders and product strategy
  • Provide backlog management, iteration planning, and elaboration of the user stories
  • Understand the problem statement, and own the delivery of incremental business value that meets the stakeholder criteria
  • Make data-driven decisions to prioritize the work and use data-driven results to measure value delivered
  • Own IT/Ops/Infrastructure/Security service catalog, functions, and processes, while creating efficiencies and improved deliverability as a voice of internal customer
  • Act as the voice of the team and the voice of their stakeholders
  • Ability to drive troubleshooting across multiple applications and establish requirements to create runbooks for outage event with the necessary escalation paths established.
  • Establish a system to work with an offshore team to cover night and weekend shifts.
  • Knowledge of Agile Methodologies, Scrum, Kanban, ITIL
  • Ability to work in a fast-paced environment with crisp communication and feedback loops
  • Assists in the development of policies and procedures to best align the department's services with the business needs.
  • Meets with vendors to gain support to achieve business objectives
  • Participates in annual budget development, providing business cases and ROI.
  • Ensure compliance with Internal Controls best practices and PCI requirements.
  • Drive, manage and report on fundamental Infrastructure IT metrics and weekly progress
  • This job description in no way implies that the duties listed here are the only ones that team members can be required to perform


What You Bring to the Team

Skills Needed:

  • A strong working knowledge of IT technical and management principles and knowledge of IT infrastructure architectural best practices.
  • Proven project management education and experience that demonstrates the ability to bring a project from start to completion on time and on budget. Experience using project management technology tools in a team environment.
  • Possess a very high attention to detail and organization with the passion and ability to create order out of disorder with excellence and efficiency.
  • Very strong communication and interpersonal skills allowing the candidate to work well in a team environment and deliver excellent customer service

Educational & Work Requirements:

  • Degree: Bachelor’s degree required in Information Technology 
  • Work Experience: 8+ years in Project Management or Product Owner role.

Title: Technical Product Owner 

Location: Remote

Client Industry: SaaS company

Lucas Group ID:1595971

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