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Server Support Technician

Date Posted: 5/10/2021

Job #1583417
Contract
Atlanta, Georgia
Staff

Do you have a passion for IT and Server Support? Are you looking to advance your Tech Support career within a Fortune 500 organization? The Server Support Technician opportunity may be for you! 
 

As a Server Support Technician you will respond to ServiceNow requests and are responsible for implementing, configuring, and supporting Microsoft Windows and Linux Servers.

Scope of Responsibilities:

  • Manage support Windows Server Environment, apply routine patching and scheduling with MECM.
  • Performing ticket resolution using ServiceNow
  • Create and Manage AD groups and permissions associated to specific roles.
  • Manage support Windows Server Environment, apply routine patching and scheduling with MECM.
  • Monitor, report, and act upon systems alerts to keep productions systems online and communicate across teams to respond immediately.

Skills Needed:

2+ years’ experience administering Active Directory
2 years supporting an enterprise systems management system (eg. ServiceNow, MECM)
Knowledge of virtualization technologies
Ability to design, engineer, document, and implement distributed enterprise server environments.
Extensive knowledge of Windows Operating system security
Experience with virus defense systems and backup and recovery solutions
Knowledge of IP, VPN, Ethernet, and other LAN technologies
 

Educational & Work Requirements:

  • Degree:  Bachelor’s Degree in Computer Science or Information Management or related degree is preferred for this role. 3+ years related experience and/or training will be considered in lieu of degree

 

Lucas Group ID:1583417

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