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IT Support Analyst

Date Posted: 10/7/2021

Job #1589027
Permanent
Grand Rapids, Michigan
Professional

Lucas Group has partnered with our manufacturing client in Grand Rapids, Michigan on their search for a Business Systems Analyst. This company is a leader in top quality products and has offices all over the Western Hemisphere. This position will be the top IT resource in their location and play a significant role in the larger IT department around the company. 
 

Scope of Responsibilities:

  • Delivers, installs, maintains, and supports user technology including but not limited to PCs, phones, cellular devices, printers, copiers, and other peripheral devices.
  • Maintains, installs, troubleshoots and repairs telephony and integrated network devices as needed.
  • Maintains IT hardware and software asset management by performing annual branch reviews of all technology equipment, software/OS updates, network layout diagrams and location floor plans.
  • Supports the IS function by acting as their on-site eyes and hands
 

Skills Needed:

  • Required: 2+ Years’ experience working with Microsoft operating systems, databases, and Office applications, or experience in supporting and troubleshooting Intel based workstations and peripherals
  • Must have good communication skills
  • Working in a manufacturing setting
 

Educational & Work Requirements:

  • Bachelor’s Degree in Information Systems or related field
  • 2+ years in a similar role
 

Title: IT Support Analyst

Location: Grand Rapids, MI

Client Industry: Manufacturing

Lucas Group ID: 1589027

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