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IT Support

Date Posted: 4/21/2021

Job #1583158
Permanent
Cranston, Rhode Island
Professional

Lucas Group has partnered with our client in on their search for an IT Support role.
This is an excellent opportunity to further you IT Support career within a global organization!

Scope of Responsibilities:

  • Hands on IT Role providing tech support while managing regional IT Support
  • Working closely with other IT Leads and users
  • Support Global rollout of IT Ticketing system
  • Regional IT Asset Management
  • As part of a Global Team coordinate device Security measures across the region, i.e. Anti-Virus, Spam, Threat management, VPN
  • Manage IT Change Control process
  • Coordinate IT Training/Materials in the region for common IT platforms
  • Ensure clear IT communication to users

Skills Needed:

  • Technical support in a large multinational manufacturing company with 24/7 environments
  • Windows Active Directory
  • VMWare Hosts
  • Cisco Switching
  • ITIL Framework
  • Endpoint & Cybersecurity Measures

Educational & Work Requirements:

  • Degree: N/A
  • Work Experience: 5 years of IT Support preferred 

Title: IT Support 

Location: Cranston, RI

Client Industry: Packaging 

Lucas Group ID: 1583158

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