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General Manager

Date Posted: 2/12/2021

Job #1579268
Ludington, Michigan

Our client is an industry leader in helping companies with automation and machinery that supports the packaging, food & beverage, material handling, and other industries. We are exclusively retained with them on a General Manager search for their location in Northern Michigan between Grand Rapids and Traverse City. We are seeking a leader who can utilize their technical knowledge in machinery in addition to providing leadership to their Operations and Sales teams.

General Manager Responsibilities

  • Ability to ensure scheduled jobs and machine and assembly personnel are appropriate to deliver on-time and complete customer solutions
  • Lead MRP & CRM development and implementation across sales and operations
  • Apply lean principals to improve efficiencies in operations and sales
  • Assess capital needs and develop and present business justifications for purchases
  • Assess staff, define appropriate training requirements and conduct annual reviews
  • Develop and modify practices and processes to improve effectiveness and efficiencies
  • Develop appropriate department metrics and report upon progress against those metrics
  • Prepare annual budgets and execute responsibilities within the budget guidelines
  • Manage and mitigate cost increases while driving cost savings within operations
  • Research and define root cause of poor quality and rework; minimizing future rework
  • Ensure safety and quality teams are appropriately encouraged and supported
  • Managing the sales team and all sales activities within the company.
  • Motivating staff and leading the team to achieve sales targets.
  • Interviewing and selecting new members of the sales team.
  • Carrying out sales training with sales executives and role playing sales techniques.
  • Ensuring all administration for sales is completed effectively.
  • Setting sales targets and activity key performance indicators.
  • Reporting on progress towards sales KPI’s.
  • Visiting customers and potential customers alongside sales executives.
  • Cold calling customers and selling services and products
  • Liaising with other departments within the company.
  • Chasing leads and following up on opportunities to generate sales.
  • Arranging to attend industry conferences and events.
  • Networking with companies in the industry.
  • Travel to meet with customers and other companies within the organization as needed. 10-20% long-term.

General Manager Requirements

  • A Bachelor degree in Engineering, Operations, Business or a related field is required. Any advanced degree, Six Sigma or Lean trainings, or related certifications are preferred.
  • At least 10 or more years in leading operations involving packaging machines, material handling equipment, automation, equipment rebuilds, or other related machinery environments.
  • Prior experience leading sales operations is required which includes exposure to areas like CRM implementation, sales funnel management, client visits, assisting with the quoting process, and development & motivation of the Sales Representatives & Regional Sales Managers.

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