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Field Service Technician (Minneapolis MN & Marlborough MA) (Closed)

Date Posted: 10/14/2020

Job #1577468
Permanent
Marlborough, Massachusetts
Staff

* This company is specifically seeking candidates with military experience. *  

The Field Service Technician's primary function is to travel to customer sites  for  hands on services for the company’s products including installations, training, maintenance, and troubleshooting. This position will support customers from the Marlborough, MA area.

Responsibilities

  • Conduct service on equipment and instruments efficiently as requested including operator training, preventative maintenance, inspecting, adjustments, and part replacements.
  • Maintain advanced technical knowledge in regards to service activities.
  • Complete ongoing training for services to be performed up to company standards.
  • Display excellent technical and customer service skills to achieve high level customer satisfaction.
  • Promote and maintain a positive and professional attitude and image for colleagues and customers. 

Requirements

  • ASEE, ASEO, Military Technical School, Technical Schooling and or equivalent experience required
  • Experience working on complex multi axis capital equipment required
  • Knowledge or experience with Lasers desired
  • 2-5 years’ experience preferred
  • Ability to travel approximately 80% of the time.  Primarily domestic travel with the ability to travel internationally
  • Must understand manufacturing processes
  • Some overtime required
  • Must be computer literate as well as app savvy
  • Ability to strip, cleaves, and splice optical fibers a plus.

  • Basic soldering skills and ESD awareness.
  • General knowledge of fiber optic components
  • Proficient at the use of Test equipment is a must
  • Excellent communication and customer facing skills
  • Ability to interpret electrical schematics.
  • Excellent electrical/electronic troubleshooting skills

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