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Field Service Technician

Date Posted: 11/19/2020

Job #1578461
Boston, Massachusetts

* This company is specifically seeking candidates with military experience. *


Role Overview

Lucas Group is partnering with a worldwide leading supplier of medical and surgical instrument sterilization, disinfection, and cleaning products and services in search of a Field Service Technician in the surrounding Boston, MA area.


As a Field Service Technician, you will be responsible for the installation, service, and maintenance of products, all while providing excellent service to customers. You will join in the growth of the company’s continually evolving & technology-driven portfolio in this remote, home-based position.  This position will involve 5-6 days of overnight (mostly local) travel every month, and will also include some air-travel around the Eastern half of the US. 



  • Install, modify, and repair equipment; provide technical support to customers and other field technicians
  • Use test instruments to troubleshoot and diagnose equipment malfunctions
  • Use calibration equipment to measure and adjust digital and analog instrumentation
  • Conduct product in-services as required
  • Complete various reports (Service Reports, timesheets, expense reports and parts lists)
  • Maintain an organized work vehicle with necessary tools, manuals and parts required to provide efficient repairs and installations
  • Requires moving, setting and leveling of heavy machinery
  • Monitoring customer chemical orders and contract sales/renewals




  • High school diploma or equivalent (Associate’s degree or technical training in mechanical or electronic studies, particularly BMET, is desired)
  • Minimum 3 years of experience with industrial electrical single and 3-phase wiring and controls
  • Experience troubleshooting steam, water and/or pneumatic process control
  • Experience with PLC systems
  • Experience using diagnostic test equipment, volt-ohm meters, amp probes and precision temperature and pressure calibration equipment
  • Ability to perform piping, soldering and brazing of copper, brass and stainless steel piping
  • Ability to read and red-line P&ID and electrical schematics
  • Must have a clean driving record


Title: Field Service Technician

Location: Boston MA area

Lucas Group Job ID: 1578461

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