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Community Manager -- Great Lakes, IL (Closed)

Date Posted: 7/6/2020

Job #1575107
Great Lakes, Illinois
  • The Community Manager assists the Community Director with the overall operation of the property to ensure customer satisfaction.  
  • This position interacts with internal and external customers including resident, vendors, board members and committee members, as well as company employees.
  • This position is also responsible for site level leadership, responsible for collecting and posting rent payments; managing resident delinquencies, evictions, invoice processing, and legal notices; and performing pre-close and closeout accounting processes.  
  • Directly supervise  Leasing Agents and Resident Service Specialists.
  • Participates in the hiring, training, performance management and termination of Leasing Agents and Resident Service Specialists.   
  • Monitors all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining balanced, accurate rent roll.   
  • Collects delinquent account balances from previous residents.  Calculate and Process tenant refunds. 
  • Accurately and timely completes daily, weekly, and monthly financial and leasing reports, including month-end pre-close, closeout, market surveys, and lease expiration matrix.  
  • Generate various reports as required.  
  • Audits records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.   
  • Processes evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.   
  • Leases units as needed.  Ensures execution of leases and lease files are properly completed. 
Bachelor's Degree in Business, Marketing, Property Management or other related discipline PREFERRED
  • 3-5 years experience managing housing 
  • 2-5 years experience supervising and managing staff
  • 2 years previous property leasing experience or applicable skills
  • Strong MS Office Suite experience
  • CPO, ARM, CAM certifications preferred.
  • Ability to work effectively with all levels in organization including military community and military command.
  • YARDI experience.

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