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Advanced Leadership Program - Troy, MI

Date Posted: 7/16/2020

Job #1575316
Permanent
Troy, Michigan
Manager

* This company is specifically seeking candidates with military experience. *  

Seeking an Advanced Management Candidate to be trained and prepped for Senior Leadership roles. Each assignment prior to the role of General Manager will be hands-on and designed to teach the fundamentals of that particular department, to include four major areas: Customer Service, Affiliate Management, Accounting and Sales. The Customer Service assignment involves leading a team of Account Managers and Customer Service Representatives who deliver excellent services to customers. The Customer Service Manager role involves hiring, developing, training and motivating the team; visiting customers to maintain service levels; troubleshooting issues and upselling our products; coaching, evaluating and providing performance feedback to the partners. The Service and Sales assignments will be rolled into one management training experience during a time period spent in the office. These assignments involve managing the Service Center as a whole, managing the sales, office and production aspects of the office and overseeing the service department.

Required

  • Ability to travel 10%, including overnight stays
  • Bachelor's Degree; MBA preferred

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